Resources
Guides and FAQ to help your team understand how xolvion fits your workflows
SEARCHABLE EXPLAINERS FOR YOUR TEAM
Operations Playbook (PDF)
step-by-step rollout guide and SOPs.
Open
Loom-5-minute overview
Walkthrough of Lightning Reply and front-desk automations.
Open
Implementation phases
Discovery ➔ Alpha ➔ Pilot ➔ Full Integration.
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Security overview
HIPAA approach, BAAs, and data handling.
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FAQ
Why no prices on this page?
Practice volume, locations, and channels vary widely. We publish tiers so you can see what’s included, then quote a simple monthly based on your footprint during the pilot.
Do you replace my EHR/PMS?
No. We speed up intake and scheduling, then hand off to your existing system. Pro provides webhooks/API for deeper automation.
Is this truly 24/7?
Yes—calls and texts are covered after-hours with escalation rules you approve.
How do you handle consent & compliance?
Consent prompts, STOP/HELP handling, TCPA guardrails, HIPAA-aware workflows, audit logging, and a BAA (on Growth/Pro or by request).
Can I keep my phone numbers?
Yes. We can front existing lines or provide demo numbers for the pilot.
What languages are supported?
English and Spanish at launch; more by request.